Heybajiaff believes gaming should be a source of entertainment, not a source of stress. We actively work to support the mental and financial well-being of every player.
Responsible gaming means playing in a way where you remain fully in control. Playing on heybajiaff doesn't mean you have to play every day or spend large amounts. Rather, responsible gaming means enjoying entertainment within a set budget and a set amount of time.
Heybajiaff understands that gaming can become a problem for some people. That's why we've built tools and features from the ground up to help you stay in control. For us, this isn't just a policy — it's part of who we are.
If you ever feel like gaming is getting out of hand, don't wait — use heybajiaff's responsible gaming tools or talk to our support team. No questions asked, no judgment.
Please note: Gaming is a form of entertainment. Treating it as a source of income can lead to problems. Always play with the possibility of losing in mind.
We've built a set of effective tools to help you stay in control. Log in and activate them anytime from your account settings.
Set a maximum daily, weekly, or monthly deposit amount. The system will automatically block any deposit that exceeds the limit you've set. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set a limit on the maximum amount in BDT you're willing to lose within a given period. Once you hit that limit, heybajiaff will automatically notify you and stop you from placing further bets. It's one of the most effective ways to stay in control of your finances.
Decide in advance how long you want to play in one session. When the time is up, heybajiaff will send you a reminder and you can choose to end the session. Time awareness is a key part of responsible gaming.
Need a break? Temporarily close your account for anywhere from 24 hours to 6 weeks. During this period, login, deposits, and gaming are completely disabled. Your account will reactivate automatically once the break ends.
If you want to step away from gaming for an extended period, choose self-exclusion. You can select any duration from 6 months to permanent. Once activated, it cannot be cancelled before the cooling-off period ends.
Review your gaming patterns. See a clear breakdown of how long you've played, how much you've won, and how much you've lost. Staying self-aware is the first step in responsible gaming.
Set your gaming limits on heybajiaff in just a few simple steps.
Log in to your heybajiaff account.
Click the profile icon in the top right corner and select "Settings".
Go to your settings and click on the "Responsible Gaming" tab.
Choose the type of limit you need — deposit, loss, or session — and set your amount.
Please confirm the amount — reducing a limit takes effect immediately. If you need help, reach out to our support team.
Most effective for players who prefer to play a little every day.
Deciding in advance how much you can afford to lose in a week helps you avoid taking a major financial hit.
Prevents extended uninterrupted gaming sessions and reminds you to balance other areas of your life.
If you feel you're losing control, this is the strongest protection available — designed for an extended break from gaming.
The signs of gaming addiction aren't always obvious. If you notice any of the following in yourself or someone close to you, take action right away.
If even one of these applies to you, If so, please contact heybajiaff support or activate self-exclusion. Asking for help is not a weakness — it's the bravest step you can take.
Answer the following questions honestly. If most of your answers are "yes", it's time to take action now.
Do you often find yourself thinking about when you'll next play?
When you lose, do you find yourself betting more to try to win the money back?
Have your family or friends ever expressed concern about your gaming?
Has gaming ever prevented you from paying an essential bill or expense?
Have you ever tried to cut down or stop gaming and failed?
Do you feel anxious or irritable when you're not gaming?
If you answered "Yes" to more than 2 questions, please use heybajiaff's responsible gaming tools or contact our support team.
Heybajiaff strictly prohibits anyone under 18 from participating. We don't just prevent underage access — we actively work to protect minors.
For parents: If you believe your child is using heybajiaff, please contact us right away. We will take immediate action.
The most common responsible gaming questions from heybajiaff users.
The heybajiaff support team is always here for you — no judgment, no hesitation.
Log in to the site and chat with us in Bengali via Live Chat at any time. It's the fastest way to get help.
Feel free to email us with more details. We typically respond within 24 hours.
If you feel you need a break right now, log in and activate self-exclusion instantly from your account settings.
Gaming on heybajiaff is about fun, not worry. Use our tools and support to enjoy it safely.