Heybajiaff Terms & Conditions — What you need to know before using the platform

These Terms and Conditions apply to the use of the heybajiaff platform and all its services. heybajiaff is a licensed online gaming and betting platform operating in compliance with international gaming regulations.

These terms constitute a legally binding agreement between heybajiaff and the user. In the event of any dispute, these terms will serve as the definitive document.

• heybajiaff reserves the right to update these terms at its discretion at any time.
• Continued use of the service after an update constitutes acceptance of the new terms.
• The Terms and Conditions are available in both Bengali and English; the English version shall prevail in the event of any dispute.
• All heybajiaff advertisements, promotions, and offers are also subject to these terms.

To register on heybajiaff, you must provide accurate and complete information. Accounts created with false or incorrect details may be closed at any time and any balance may be forfeited.

• Each individual may register only one account.
• Multiple members of the same household may use separate accounts from the same device or IP address, provided heybajiaff is informed in advance.
• Verification of the email address and phone number provided at registration is mandatory.
• Account security is entirely the user's responsibility. Never share your password with anyone.
• Withdrawals may be limited until KYC (Know Your Customer) verification is complete.

You must be at least 18 years old to participate on heybajiaff. If you are under age or if gaming is prohibited under the laws of your country, please do not use this platform.

• heybajiaff may request a government-issued ID for age verification.
• The account may be temporarily suspended until verification is complete.
• Operating an account on behalf of a minor is prohibited and subject to penalty.

The following rules governing deposits and withdrawals are strictly enforced on heybajiaff. For any payment-related issues, please contact our customer support team.

• The minimum deposit amount is BDT 100 (may vary depending on the payment method).
• Withdrawals can only be made to the same payment method used for the deposit.
• For verified accounts, withdrawals are typically processed within 5–10 minutes.
• Transactions can be made via both mobile banking and bank transfer.
• heybajiaff will never ask users for payment details directly.

Heybajiaff offers a variety of bonuses and promotions. Each offer carries its own terms, which are clearly stated on the offer page. Please read the specific terms before claiming any bonus.

• A wagering requirement must be met before any bonus can be withdrawn.
• The same person may not claim the same promotion more than once.
• heybajiaff reserves the right to modify or cancel any bonus offer.
• Any bonus abuse or manipulation will result in the bonus being forfeited.
• VIP program benefits and terms are published separately.

All betting activity on heybajiaff is governed by the rules below. In the event of any dispute over a match or event result, heybajiaff's decision is final.

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
• If an event is cancelled or incomplete, the wager will be refunded.
• heybajiaff reserves the right to void any bets placed at abnormal odds due to a system error.
• Maximum winnings are determined per market.
• Accumulator bets must include at least two events.

Any of the activities listed below are strictly prohibited on heybajiaff. Violations will result in permanent account closure and may lead to legal action.

• Operating multiple accounts by the same individual.
• Processing transactions using another person's payment method.
• Attempting to manipulate the bonus system.
• Use of automated software or bots.
• Depositing funds from suspicious or illegal sources.
• Attempting to intrude on or hack heybajiaff's systems.

Heybajiaff may suspend or permanently close an account under the circumstances listed below. Users are generally notified before a permanent closure, though immediate action may be taken in cases of serious violations without prior notice.

• Serious violation of the Terms and Conditions.
• Registering with false or misleading information.
• If an account has been inactive for an extended period (more than 1 year).
• Upon submitting a self-exclusion request.

Users may also request account closure at any time. Any eligible balance will be returned upon such a request.

Heybajiaff's detailed policy on the collection, storage, and use of your personal data is available separately Privacy Policy published on this page. This page is also considered part of the Terms and Conditions.

• Your personal data will never be sold to third parties.
• Your information will not be shared with government or law enforcement agencies except where legally required.
• All data is protected with SSL encryption.

Heybajiaff believes gaming is for entertainment, not hardship. That's why we treat responsible gaming not just as a rule, but as a core part of our culture.

• Deposit limits, session limits, and loss limits are all available to set.
• A temporary break or long-term self-exclusion can be activated at any time.
• heybajiaff actively provides support when signs of problem gambling are identified.

Any dispute between heybajiaff and a user is first addressed through customer support. If no resolution is reached internally, the matter proceeds to neutral third-party arbitration.

• All complaints must be submitted within 30 days of the registration date.
• heybajiaff will provide an initial response within 7 business days.
• All disputes are resolved in accordance with the guidelines of heybajiaff's licensing authority.

Heybajiaff may update these terms at any time. Users will be notified of significant changes via their registered email or a site notice. Continued use of the service after any update constitutes acceptance of the revised terms.